We aim to get things right. When we do not, we correct the record openly.
How to report an error
Use our Contact page and include the article title or link, the sentence you believe is wrong, and what you believe is correct, with a source if you have one. Operators and companies listed in our trackers can use the same route to request an update.
What we do when we find an error
- Minor errors, such as typos or formatting, are fixed without a note.
- Factual errors are corrected in the article, with a correction note at the top or bottom stating what changed and the date.
- If an error materially changes the meaning of an article, we say so clearly, and we may add a note to the newsletter or social posts that carried it.
- In rare cases we may remove an article. If we do, we will leave a note explaining why.
Updates are not corrections
When facts change after publication, such as a policy being revised, we update the article and show the update date. This is different from a correction of something that was wrong when published.
Response time
[SET: state a realistic response commitment, for example how many working days you will aim to respond within. Do not publish a commitment you cannot keep.]
Corrections log
Significant corrections will be listed below with the date, the article and what changed.
No corrections have been published yet.